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    • Complaints

    Should you have a concern, please follow the procedures outlined in our Communications Leaflet in order to contact the correct person, who will then reply in a timely manner.

    Communications Leaflet


    If you do not feel you have had a satisfactory response we have a rigorous complaints procedure.
    Formal and informal opportunities for feedback from both students and parents are central to our self-evaluation work.

    A complaint may be made in person, by telephone, or in writing.
    For complaints in writing, please download a form here

    Download Complaints form

    Once you have completed the form please email it to Complaints@ivybridge.devon.sch.uk

    Formal complaints will always follow the Westcountry Schools Trust (WeST) Complaints Policy and Procedure, which is consistent across all schools in WeST. 
    Please read the Complaints Policy on the Policies page here:

    Westcountry Schools Trust Policies

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